Sutton Tools (NZ) Ltd warrants this product against manufacturing defects for the period of one year subject to the following provisions. The warranty period commences on the date of purchase. Your original purchase receipt or tax invoice, showing the date of purchase of the product is your proof of the date of purchase. If within the warranty period a defect is discovered in the product as a result of some defect in the material or workmanship in the product, then Sutton Tools will, at its option, repair the product at no cost to the consumer or supply an identical replacement product.
Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty does not cover any failure resulting from inappropriate use, misuse, negligence, accident or act of God, the product being operated in any way contrary to any operating or maintenance instructions, improper handling or maintenance, or where products have been altered or modified.
In order to make a claim under this warranty, you must return the product in its original packaging together with all accessories, instructions, specifications or other material supplied with the product to Sutton Tools at the address below, accompanied by a notice in writing describing the defect and setting out your contact details.
Sutton Tools will examine any returned product and if it is determined that the product is defective through no fault of yours, Sutton Tools will repair or replace the product in accordance with the warranty.
Sutton Tools will not accept a returned product unless it has been returned strictly in accordance with this warranty.
You are responsible for all costs of returning and redelivery of the product (whether an original or repaired and/or replacement product) and any other expenses you incur in claiming under the warranty. Sutton Tools will not be responsible for any loss or damage to the product occurring while the product is in transit (either on return to Sutton Tools or upon redelivery to you of the original or repaired and/or replacement product).
The benefits to you given by this warranty are in addition to your rights and remedies under the New Zealand Consumer Law.
Address and Contact Details
Sutton Tools (NZ) Ltd
Dale Street, Kaiapoi 7630
T: +64 3 375 5011
80A Hunua Rd
Auckland, New Zealand
T +64 9295 0135
F +64 9295 1094